The use of online banks and other digital services require uncompromised security. At the same time, reaching the broadest possible user base necessitates utmost ease of use. As noted by service providers and users alike, reaching both objectives is a difficult task.
The number of user names and passwords required for different internet and mobile services is touching the limit. An increasing number of online services bring a variety of code lists, smart cards, USB tokens – all of which need to be carried along in order to enable flexible use when and where needed.
The plentiful and dispersed practices lead to higher risks of human error and misplacement, and increase the odds for successful phishing attempts. In order to secure and streamline the use of online services, the multitude of authentication and confirmation methods need to be either replaced or integrated. The market calls for a digital ID that is easy to use and easy to carry.